Delivery Time
All orders are processed in 2-4 business days. Processing times for multiple products
may increase by up to 5 days. Orders are not processed during public holidays or
weekends.
For domestic deliveries, the following are the shipping costs and delivery times:
We are currently delivering ESSENCIÄ products in Pakistan only.
Shipping Method: Leopards, TCS, and Postex
Shipping fee: Rs. 250
If the order amount exceeds PKR 15,000, the customer is required to transfer 15% of the
total order value in advance to the following bank account or the payment method
directed by our customer care representative during confirmation call.
Title: JAVADAN MUNAWAR
Bank Name: BankIslami
Account Number: 202100308130201
IBAN: PK74BKIP0202100308130201
How to check the status of the shipping?
You will receive an email/message when your order is dispatched.
What to do If my order is not delivered?
In rare cases, If you do not receive your parcel within the given time, you can contact our
customer services team at buyessencia@gmail.com
What can I do if I receive a damaged product?
Our products are made with love and handled with care. In case of receiving a damaged
product or parcel, please make sure to record the unboxing experience. You can send
us an email with attached pictures of damaged products. Our customer care
representative will contact you and we shall resolve your issue on an urgent basis.
